International customers,
Please place your order online, select "International Shipping" and "Paypal" as the payment method and send the order through. 
The Paypal payment is not an automatic process. We will email the correct cost including shipping and Paypal fee as soon as possible.  We have to package and weigh the parcel to calculate the final cost. A Paypal payment request will be emailed to you. Payment must be received within 24 hours of sending out the Paypal request in order to secure the order. Unpaid orders will be cancelled.


SHIPPING:

We try to use recycled packaging where we can, please try to recycle your parcel's packaging too!
Orders are dispatched as soon as possible after receiving payment. 
Dispatch date of custom orders and pre-ordered products will be advised.
If there are any issues with an order we will contact the customer before shipping.
Shipping fees may include packaging cost.
Shipping is at customer's own risk. The tracking number for the parcel will be provided once collected by the courier or posted. The parcel is out of our hands once shipped. If insurance is required please contact us in advance so that the insurance cost can be added to the order invoice.


International Shipping:
Small parcels are sent via registered airmail, for which the costs are:
R40 per parcel registration fee
R45 per 100grams or part of 100grams
*Remember that packaging adds to the weight!
A tracking number will provided. Delivery time can take anything from 2 weeks to much longer. Shipping is at own risk, no refunds for lost parcels.


Shipping within South Africa:
We ship via Door to Door Courier, Postnet and Post Office counter to counter with a tracking number and no insurance. The rates for these methods are all calculated on what is larger between mass and volume of the parcel. 
If an insufficient shipping amount was paid we will email the correct amount and shipping will be arranged once invoice settled.

1. Door-to-Door Economy Courier - Fastway (main centres) & Dawnwing (regional)
View Fastway's main centres here  
2. Postnet Counter to Counters - R120 (up to 6kg mass or volume) 
3. Post Office - ordinary parcel with tracking number
    Small parcel up to 1kg mass or volume - R65
    Medium parcel up to 5kgs mass or volume - R100
5. Self collect on an arranged date once we have prepared your order - no charge



PAYMENT:
Proof of payment must be received within 24 hours of placing the order (South African shoppers) or receiving the Paypal payment request (International shoppers), to secure the order. Unpaid order will be cancelled. Orders will only be shipped once payment has been received in full.

• EFT is our preferred payment option for South African shoppers
(email your proof of payment once order has been placed to secure your order)

• Snapscan for orders below R500 (free app, download to your smartphone, no transaction fees snapscan.co.za
 (and automatic sms will be sent to the store once your transaction has been processed)

• Cash deposit at bank branch - please add R2 per R100 to cover the bank fees

• Paypal for foreign currency payments (only accepted payment method)
(8% of total order fee will be added to cover Paypal and banking charges to transfer funds to SA account)

If payment was made including an insufficient shipping amount, the order cannot be dispatched until the full amount has been received. - See more at: http://www.woolhogs.co.za/pTEE/Tee-Yarn.aspx#sthash.PANR6te4.dpuf
IMPORTANT: If payment was made including an insufficient shipping amount, the order cannot be dispatched until the full amount has been received. - See more at: http://www.woolhogs.co.za/pTEE/Tee-Yarn.aspx#sthash.PANR6te4.dpuf
IMPORTANT: If payment was made including an insufficient shipping amount, the order cannot be dispatched until the full amount has been received. - See more at: http://www.woolhogs.co.za/pTEE/Tee-Yarn.aspx#sthash.PANR6te4.dpuf
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